"We want to share Commission dollars with you." Mike Wilens
A short thank you for all your help in our relocation from Elk Grove Village to Lombard. In the service industry today it's rare to find someone that really cares about the customers desires. In our case it was as if you thought and genuinely cared about our needs as much as we did.
I just wanted to say that you did a "bang-up" job for us leasing and selling the Sibley facility. The property floundered many years prior to your involvement. Vacancies were high and many new tenants brought in went belly up. However, your diligence pushed the occupancy level to 95%. Moreover and perhaps more important, the quality of your tenants were top notch. I believe all the tenants you brought in are still occupying the building.
Please know how appreciative I am to have had you as my broker for the lease and sale of the property we're occupying in Lake County, IL. More than a "well known" name in the real estate business, I wanted someone to advise and direct my thinking to make the best decisions possible. You did all this and much more. I believe your marketing of the property was way above average and you provided insight concerning the structuring of what became a somewhat complex lease (with an option to purchase) transaction. In addition, you predicted correctly which direction the market was going to go.
I consider myself very fortunate for having selected you as my real estate broker. Thank you for your persistence. You showed me many properties and influenced me to consider the 2850 W. Irving Park Road building. Having not agreed with you at first, I have come to appreciate your input immensely. You know what you're doing. Along with being a good value, this building serves our needs perfectly. Thank you again for your help and please know it will be my pleasure to continue referring business your way.
Now that we have landed and taken the big step into our own space, I wanted to take the opportunity to formally thank you for all your assistance. We recognize our space requirements were extremely exacting and caused a number of false starts. Nevertheless, in the age old spirit of give the customer what they want, you never missed a step and kept showing us options until we found one which seemed to meet our needs. But you didn't stop there. Once negotiations commenced your advice was invaluable. A number of your suggestions found their way into our final contract. On behalf of all of us, thank you for all of your unflagging enthusiasm. Most of all thank you for helping us secure a new building we are very pleased with.
I wanted to reduce my asking price and you would not let me. I was very surprised. Many real estate people pretend to care about their clients when they really are thinking of themselves and a commission. Not you. You cared about me and my situation. Your input permitted me to save a great deal of money. I also want you to know I recognized how your marketing of the property was excellent. Your marketing of the property was exceptional as evidenced by the great many showings you had with co-operating brokers. You kept telling me you knew how to expose the property to the market - you were true to your word, did a fantastic job, and I thank you.
This is a short note to express my appreciation for the results of the work you have performed for us. You were successful in your search for a specific type of building while not wasting our time looking at misfits. Then you were patient with us on what turned into a very slow and sometimes frustrating process with the owner. You are to be commended for your ability to bring multiple parties together for one common objective. In addition, immediately after the transaction was complete you leased our available space to other tenants. Within a short period of time we had a revenue stream from our tenants, thanks to you. As you continue to fill our current and future real estate needs please feel free to use us as a reference. You prove nice guys can finish first.
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KBF Realty Fee Sharing is a division of KBF Corporate Real Estate Services, Inc. Metro Chicago, IL